FAQs

Your Unique Dice Adventure Guide: FAQ Edition

Are your dice truly fair? Or will I always roll 1s?

Don't worry, our dice are as fair as a Paladin's Judgment! While some materials may have minor variations (we're talking about "natural 1s on Perception checks"), this won't affect your gameplay or crucial rolls.

What are these dice made of? They look amazing!

We craft our dice from all sorts of cool materials, like colored resins, shiny metals, and even real gemstones. Each set is truly unique—perfect for adding a touch of class to your gaming table.

Did you make these dice yourself, or are you reselling them?

We're the real deal—dice makers through and through! Unique Dice develops our own dice and is always striving to create new and cool gaming gear for players. Share your ideas with us—who knows, we might even make them!

Where are you making these dice?

Our dice workshop is in Shenzhen, China. Here, we blend traditional craftsmanship with modern technology to help you craft your lucky dice of the future!

Besides dice, are you into other cool gadgets?

Yes! Check out our:

- Dice trays (for when you absolutely can't leave that d20 under the couch)

- Dice bags

- Playmats

- Quirky jewelry

- Some seriously exquisite collectibles

How do I actually buy these things?

It's simple:

Pick the dice (or other fun stuff) you want and add them to your shopping cart.

Click the checkout button when you're ready to buy!

Where do you ship from?

All of our amazing packages ship from two warehouses: one in Shenzhen, China, and the other in California, USA.

How long will it take for my shiny new item to arrive?

Most of our items ship immediately! But the exact time it takes depends on where you live. It usually takes 1-3 weeks—just enough time to plan your next adventure!

What are the shipping costs?

Good news, adventurers! Get free international shipping with orders over $99 (excluding remote areas)—it's like finding extra gold in a treasure chest! (Tip: Enter your shipping information at checkout to confirm shipping costs.)

My order's been waiting ages. Did it get lost in the Underdark?

We completely understand—waiting is the hardest part! We strive to deliver on time, but traffic or unexpected circumstances may cause delays. But don't worry, your dice are on their way!

I made the wrong purchase. Can I exchange it?

Of course! We've got you covered! We offer a 30-day return and exchange policy on all our sales. If we make a mistake, such as shipping the wrong item, a defective product, or if your package is lost in transit, we'll send you a new one free of charge.

However, if problems arise due to an incorrect shipping address or a missed call from the local carrier, any resulting costs will be your responsibility. Let's be fair!

Is shopping with you safe?

Your information is safer than an invisible rogue! We use strong encryption to keep all your data secure. No sneaky thieves here!

How can I contact us if I have further questions?

Simply email us at Support@jfgtev.top. We'll respond within 24 hours—faster than a monk catching an arrow!